How to Enable Maintenance Mode on Samsung TVs and Smart Monitors

Learn how to activate Maintenance Mode on Samsung TVs and Smart Monitors to protect your privacy during repairs or shared usage. Includes step-by-step instructions, PIN setup, and tips for data backup.

Maintenance Mode on Samsung TVs and Smart Monitors restricts access to apps, content, and settings, ensuring your personal information stays secure when the device is being repaired or used by someone else. Follow these steps to enable Maintenance Mode and safeguard your data.

1. What Is Maintenance Mode?

Maintenance Mode is a built-in privacy feature designed to block access to apps, content, and settings on your Samsung TV or Smart Monitor. It's particularly useful when:

- Sending your device for repairs or servicing.

- Sharing your TV temporarily with others.

- Ensuring no unauthorized access to your personal data.

2. How to Start Maintenance Mode

1. Press the Home button on your remote control to access the Home screen.
2. Press Left on the remote to open the Quick Settings menu.
3. Navigate to and select Settings, then choose All Settings.
4. Go to Support and select Maintenance Mode.
5. Choose Start to begin the process. Note: You can connect a USB storage device to back up your data before proceeding.
6. Create a PIN, re-enter it for confirmation, and select OK.
7. Your TV or Smart Monitor will reboot automatically. To exit Maintenance Mode, press the Home button on your remote, select Exit, and enter the PIN you set earlier.

3. Additional Things to Check

Before enabling Maintenance Mode, ensure the following:

- Your Samsung TV or Smart Monitor is running the latest software version.

- You have a reliable USB storage device for backing up important data.

- The remote control is fully charged or has fresh batteries.

4. Supported Samsung Devices

Maintenance Mode is available on most modern Samsung TVs and Smart Monitors, including:

Galaxy S24, Galaxy S25, Galaxy S26, Galaxy Z Fold, Galaxy Z Flip, and Galaxy A series devices with compatible Smart Hubs.

5. Why Maintenance Mode Is Important

Software update issues commonly occur after interrupted downloads, unstable network connections, or low storage warnings. Maintenance Mode ensures your personal data remains protected during such scenarios.

6. Related Samsung Support Topics

• How to free storage space on Samsung Galaxy devices

• How to use Smart Switch on Samsung Galaxy phones

• How to clear cache files on Samsung Galaxy devices